Vice President, Strategic Accounts — AV, Security & IT Communications
On behalf of our client, a full-service marketing and communications agency operating across the US and UK, we’re seeking an experienced senior communications professional to lead and grow their AV and Security & IT business units.
This is a newly created, high-impact leadership role for someone with a strong network in the AV and/or Security & IT sector who’s ready to combine client leadership, commercial growth, and team development at a senior level. You’ll report directly to the CEO and sit on the leadership team, with a clear mandate to expand the agency’s footprint across both sectors.
As the majority of clients in these business units are based on the US East Coast and in Central America, you’ll need to be based in one of these regions and comfortable working East Coast hours, with regular travel to meet clients in person.
What you’ll be doing as the Vice President
Client Leadership
- Own a portfolio of AV and Security/IT clients, acting as the senior point of escalation and strategic advisor
- Guide and mentor account teams on strategy, tactics, and best practice
- Run regular client health check-ins, track KPIs, and drive retention (target: under 17% annual churn)
- Lead seamless client onboarding, with full transition to account teams within two weeks
New Business & Growth
- Own quarterly and annual new business and upsell targets across both business units
- Lead pitches, proposals, and follow-up
- Source and manage a sales consultant for the business unit where needed
- Nurture lapsed accounts and identify upsell opportunities across the existing portfolio
Events & Industry Presence
- Act as the public face of the business units at domestic and international trade shows, conferences, and events
- Maintain an up-to-date global events calendar and oversee end-to-end planning
- Arrange high-value CEO-to-CEO meetings ahead of key industry events
Leadership & Team
- Manage a small team within the business units, with support from an Advisory Board and the wider leadership team
- Delegate to regional teams, run prep calls, and foster a strong team culture
- Attend a twice-yearly in-person leadership offsite
Market Knowledge & Thought Leadership
- Maintain expert-level knowledge of the AV and Security/IT sectors
- Provide strategic counsel to the leadership team on trends, innovation, and competitor activity
- Represent the agency externally through public speaking, industry commentary, and LinkedIn engagement
What’s on offer
- Fully remote working
- Healthcare and retirement schemes
- Bonus scheme
- Annual company-wide gathering
- Annual “bucket list” draw
- Flexible working, including summer Fridays and Christmas closure
Location: Must be based in the US East Coast or Central America
Apply for this Senior Communications Role
To find out more or apply, please get in touch with a copy of your CV below.
Hanson Search Group is a global talent consultancy providing executive search, recruitment and leadership advisory services. Built on more than twenty years of trusted relationships, we operate as a connected global platform of specialist practices with expert consultants embedded in key markets. Explore more from our Saudi Arabia practice here.
We are committed to equality of opportunity for all. You can access our Diversity and Inclusion Policy here.
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