Hanson Search’s Customer Strategy Executive Search practice, part of Hanson Corporate, helps organisations hire the leaders who put the customer at the centre of how a business grows. We advise FTSE 100 corporates, consumer businesses, high-growth technology companies, financial services institutions and private equity portfolio companies on Chief Customer Officer, Customer Experience Director and senior customer strategy appointments where loyalty, retention and lifetime value decide who wins.
The customer agenda has moved to the top table. Chief Customer Officers and customer strategy leaders now own how a business understands, serves and keeps its customers across every channel and touchpoint, and they answer to the board on the commercial results. The leaders who can do this well are in high demand and rarely on the open market.
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