Role Overview:
We’re working with a dynamic digital marketing agency to help them find their first Client Services Director. You’ll play a key role in bridging senior leadership and the rest of the team, providing strategic direction and leading client accounts in an environment that values innovation, accountability, and proactive engagement.
This data-and-insights driven, London-based agency has a collaborative, hands-on culture where every team member is encouraged to take ownership, contribute ideas, and deliver high-quality results.
Key Responsibilities:
- Lead client accounts (both B2B and B2C) with top-tier consultancy, planning, and strategic direction
- Stay at the forefront of industry developments, applying new insights to provide client value
- Manage and develop junior team members, ensuring growth and continuous improvement
- Oversee the planning and execution of multiple client workstreams, ensuring efficient delivery
- Lead client communications to maintain smooth account management and strong relationships
- Use data and behavioural insights to guide decision-making and inform client strategies
- Provide strategic, data-driven consultancy and guide client briefs and deliverables
- Integrate multiple digital channels (organic, influencers, paid media, asset creation) into cohesive, impactful campaigns =
- Identify and drive growth opportunities within existing client accounts
- Contribute to new business development, including pitch work and client proposals
- Support operational initiatives that contribute to the agency’s growth
Required Skills & Experience:
- Strong experience in social and broader digital marketing, with a solid understanding of the digital landscape
- Knowledge and experience in corporate B2B and consumer marketing, particularly within digital communications
- Proven leadership abilities with excellent communication skills, both written and verbal
- Strategic thinker with the ability to interpret and distil client briefs effectively
- Exceptional project management skills with the ability to prioritise and handle multiple tasks
- Proactive self-starter with initiative and the ability to lead by example
- Experience in managing and motivating teams, ensuring efficient and effective collaboration
- Strong presentation and client-facing skills, with the ability to manage high-level client relationships
- Ability to adapt to a fast-moving, small-team environment with a hands-on approach
Join a growing agency
If you have the relevant experience and this opportunity sounds interesting to you, please get in touch with us, including a copy of your CV, as soon as possible via the application form below.
Hanson Search is a leading talent advisory and executive search consultancy with consultants based across the UAE, UK, USA, and Europe. We specialise in business-critical roles that drive revenue, reputation, and risk, with dedicated teams in Communications, Government Relations, Digital Marketing, Sustainability, and C-Suite recruitment. Please click here to find out about more about Hanson Search.
We are committed to equality of opportunity for all. You can access our Diversity and Inclusion Policy here.
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Allyson Kurian: Allyson is a specialist headhunter in corporate affairs and financial communications recruitment, focusing on mid-to-senior level roles both agency-side and in-house. With expertise across the full spectrum of corporate communications, including financial PR, investor relations, and crisis &...
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