Brief for Board Director Role
With an established relationship already in place through several years of successful partnership, this leading healthcare communications agency trusted us to find a Board Director for Communications to head up their team. As the role was to replace a much-loved and long-serving Director, finding someone with excellent experience and the right fit culturally for the team was crucial.
The Challenge
The key challenge was twofold:
- Replacing a long-serving Board Director for Communications who was deeply integrated into the team and its culture.
- Navigating a niche industry where preconceived ideas about well-known agencies can be difficult to change.
Our Approach
To address these challenges, we went above and beyond to ensure a thorough and effective hiring process:
- Client Engagement: We carried out a full assessment to identify the agency’s specific requirements. This involved understanding the team’s culture and the unique demands of the Board Director for Communications role.
- Organic Search: Our consultants explored their existing networks and leveraged recommendations from within the healthcare market to identify suitable candidates.
- Continuous Candidate Sharing: Instead of waiting to provide a shortlist at the end of the search, we shared profiles of suitable candidates with the client throughout the process. This allowed for a more efficient search and enabled us to adjust based on the client’s feedback.
- Re-education of Candidates: We focused on re-educating Board Director for Communications candidates about the agency’s core values, the investment they were willing to make in their team, and their credible reputation with clients.
The Solution
Our meticulous approach and dedication to clear communication paid off. Despite the favourite Board Director for Communications candidate pulling out at the final stage, we utilised our network of recommendations and identified another credible candidate who was returning from maternity leave. This candidate was not only highly qualified but also available to start within the desired timeframe.
Client Reaction
The client was thoroughly impressed with our ability to find another top-tier Board Director for Communications candidate under challenging circumstances. Our commitment to understanding the client’s needs and maintaining continuous communication ensured a successful outcome.
Hanson Search is a leading talent advisory and executive search consultancy with consultants based across the UAE, UK, USA, and Europe. We specialise in business-critical roles that drive revenue, reputation, and risk. We have dedicated teams in Communications, Government Relations, Financial Communications, Public Affairs, Marketing, Digital Marketing, and Sustainability
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